Help Center

How can we help?

General Questions

I'd like to buy an XVIDA product, but I need more information, can you help?

If I send you an email do you ever plan on replying?

Where are you guys based?

I bought something from you and I / am not sure I like the product/realized I ordered the wrong product/changed my mind/ decided to give up all modern electronics and move to a deserted island.

Returns and Warranty

I have a problem with my order, what's your returns/ exchange policy?

I bought a new phone/tablet, can I exchange my item(s) for something else?

What kind of warranty do I get on my XVIDA product?

Shipping & Ordering

When will my item ship?

Can I edit my shipping address after my order has been placed?

How can I cancel my order?

How will my order be shipped? How much is shipping?

From where do you ship XVIDA products?

Where is my tracking number?

Where can I buy XVIDA products?

Other

How can I become a Reseller?

How can I become a Reviewer (YouTube, Blogs, Instagram, etc)?

XVIDA System

What’s the difference between XVIDA Power 1 and Power 2 Collection?

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