Help Center

How can we help?

General Questions

I'd like to buy an XVIDA product, but I need more information, can you help?

If I send you an email do you ever plan on replying?

Where are you guys based?

I bought something from you and I / am not sure I like the product/realized I ordered the wrong product/changed my mind/ decided to give up all modern electronics and move to a deserted island.

Returns and Warranty

I have a problem with my order, what's your returns/ exchange policy?

I bought a new phone/tablet, can I exchange my item(s) for something else?

What kind of warranty do I get on my XVIDA product?

Shipping & Ordering

When will my item ship?

Can I edit my shipping address after my order has been placed?

How will my order be shipped? How much is shipping?

From where do you ship XVIDA products?

Where is my tracking number?

Where can I buy XVIDA products?


How can I become a Reseller?

How can I become a Reviewer (YouTube, Blogs, Instagram, etc)?


European design and craftsmanship

European design and craftsmanship

Superb customer experience

Superb customer experience

High quality manufacturing

High quality manufacturing

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